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Technical Support

Workflow Note:

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    Please provide your contact information below followed by your support question. The provided contact information will be used to respond to your question.

    Contact Name *
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    Instructions

    Please provide a detailed summary of your issue. Key details that you should include (if applicable) are:

    • Steps to replicate the issue
    • User account details e.g. username (do not provide password)
    • Entity number/ Document number
    • Form Type you are trying to submit
    • If it is a payment issue, please advise the payment type selected (do not provide card info)
    • If it is an error, please advise the screen you saw prior to the error and attach a screenshot (please include the url in the screenshot).

    This will help the support team diagnose your issue and speed up the resolution time.

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    Upload a relevant document as part of your support enquiry.  Please note, the upload may be of types PDF, JPG/JPEG, GIF, or PNG and must be a maximum of 5MB.

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